Thursday, April 29, 2004

The Organic Approach to the Organization
This article provides an overview of the work being done by Dave Snowden from IBM in Europe on organic knowledge management. He has developed a methodology called ASHEN which is a question-based framework that is used to elicit stories in decision making situations: what Artifacts were used? What Skills were used? What Heuristics were used? What Experiences were called for? What Natural Talent was exercised?

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